Download accessibility guides and maps

We produce a range of guides to help you plan and make journeys. You can download guides below or follow the links to order printed copies, free of charge.

Some of these items are download only. Some items are only available as printed copies.

Ordering printed copies and CDs

This page is for downloading items only. You can order printed copies (and CDs) using our Accessibility guides order form.

There are more links to this form below.

Tube and rail maps

Image Map title Description Download link Order printed / CD copies (free)
Audio Tube map image Audio Tube map An audio guide to Tube, DLR, London Cable Car, London Trams, TfL Rail and London Overground lines and stations Listen online Order CD
Cover - large print Tube map Tube map large print (colour) Tube, DLR, London Overground and London Cable Car services map in large print for visually impaired customers Download large print Tube map Order printed map
Cover - black-and-white large print Tube map Tube map large print (black and white) Tube, DLR, London Overground and London Cable Car services map in black and white large print for colour blind customers Download large print black-and-white map Order printed map
Cover illustration - step free Tube guide Step-free Tube guide (including DLR and London Overground) Tube, DLR and London Overground stations with step-free access between street, platform and train. Includes where you can change step-free between Tube, DLR, London Overground and National Rail Download step-free Tube guide Order printed map
Toilet symbol Tube toilet map The locations of toilet and baby changing facilities on the Tube, DLR and London Overground network Download Tube toilet map Order printed map
Oxford Circus image from map showing tunnels Tube tunnels map This map shows which parts of the Tube network, London Overground and DLR are underground or enclosed Download Tube tunnels map This guide is downloadable only

Tube, rail and river guides

Image Guide title Description Download link

Order printed copies (free)
TfL river roundel Guide to river Thames boat services Available in large print and audio. The printed guide is not available to download. You can listen to this guide online Listen to audio guide Order guide
Cover image for Getting around London Getting Around London - your guide to accessibility Help with planning your journey using Tube, buses, DLR, taxis and private hire, trains, trams and riverboats Download getting around London guide Order printed guide
Accessibility symbols London Overground - Making rail accessible: helping older and disabled customers A guide to the help that is available on London Overground services for any customers who need assistance. Also available to collect from London Overground stations. 2024 edition Download London Overground - making rail accessible (2024) Currently this guide can only be downloaded or collected from stations
London Overground station design London Overground station information A guide to accessible facilities at London Overground stations. 2024 edition Download London Overground station information (2024) This guide is downloadable only
London Overground train graphic London Overground fleet review A guide to the accessible facilities on London Overground trains, according to the routes operated. 2024 edition Download London Overground fleet review (2024) This guide is downloadable only
Cover image Elizabeth line - Making rail accessible: helping older and disabled customers Station accessibility information for the Elizabeth line and its managed stations Download guide This guide is downloadable only
Cover image Elizabeth line - Making rail accessible: helping older and disabled customers. Large print Station accessibility information for the Elizabeth line and its managed stations - large print Download guide This guide is downloadable only
Wheelchair Elizabeth line - Station information. Accessible travel policy, January 2024 A guide to the accessible facilities on the Elizabeth line and its managed stations Download guide This guide is downloadable only
Wheelchair Elizabeth line - Fleet information. Accessible travel policy, January 2024 A guide to the accessible facilities on the Elizabeth line fleet type Download guide This guide is downloadable only
Accessibility symbols Travel support card If you need help travelling around London you can use the travel support card Download card Order printed card
Accessibility symbols Travel support card user guide Guide to using a travel support card Download guide Order printed guide
Audio Tube map image Transport accessibility (audio) Transport accessibility audio guide Download guide This guide is downloadable only

Help with travel

Image Title Description Download link Order printed copies (free)
Accessibility symbols Travel support card If you need help travelling around London you can use this travel support card Download card Order printed card
Accessibility symbols Travel support card user guide Guide to using a travel support card Download guide Order printed guide

Taxis and assisted travel

Image Guide title Description Download link Order printed copies
Dial-a-Ride design Dial-a-Ride application form If you need the door-to-door transport service that Dial-a-Ride provides you need to complete this application form Download form Order form
TfL taxi and private hire roundel Taxi and private hire guide The Taxi and private hire guide includes information on taxis, minicabs and other private hire services in London, including contact details and how to make a complaint Download guide Order guide

Fares and tickets, travel discounts and Oyster

Image Guide title Description Download link Order printed copies (free)
Oyster card image Getting around with Oyster Oyster is the cheapest way to pay for single journeys on London transport services. Find out how Oyster can save you time and money This guide is not available to download Order guide